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Kalmar Care

Making sure your business never stops.

With Kalmar Care we support your day-to-day operations with a range of service contract options for all your cargo-handling equipment – regardless of brand or type. We know that no two businesses are the same, so we make it easy for you to create a service contract that meets your unique needs. Our flexible offering is backed up by the experience and knowledge of a dedicated team of over 1,500 service and support professionals in 120 countries.

Why choose Kalmar Care?

With a Kalmar Care service contract you can focus on your operations while we make sure that the competencies and materials you need are always available. Kalmar Care increases your business flexibility and reduces your up-front capital investment.

Kalmar Care covers all the essential services for maintaining and supporting your equipment and keeping your day-to-day operations running smoothly. All four contract types are designed to improve your operational efficiency and financial predictability, and to reduce total cost of ownership. Each contract type includes a set of standardised service modules to choose from.

Regardless of the size of your business – and whether you have in-house maintenance operations or outsource them – Kalmar Care can support you.

Support Care

On-demand support for your maintenance processes.

Support Care provides you with skilled labour, spare parts and materials exactly when you need them. It’s the right choice for your business if you have existing maintenance processes and resources in place but occasionally need additional support.

Essential Care

Proactive maintenance based on solid planning.

Essential Care reduces your operational risks, improves equipment availability and provides better financial predictability through proactive planning. We work with you to create a solid maintenance plan and then proactively perform maintenance tasks accordingly.

Complete Care

Predictability through seamless integration.

Complete Care provides you with preventive and corrective maintenance services according to the agreed service level. You benefit from better operational predictability, low operational risk and reduced equipment downtime. With Complete Care, we seamlessly integrate all our maintenance and material-management operations with your own processes.

Optimal Care

Peace of mind from optimised business performance.

Optimal Care boosts your overall business performance by taking maintenance to a completely new level. You enjoy the peace of mind that guaranteed service performance and terminal or equipment availability bring, as well as reduced capital investment.

We’re here to help

Get in touch with us to learn more about our services and how they can support your business.

Gävle Container Terminal, Sweden

Trusting Kalmar Care with the servicing of its sophisticated fleet saves Gävle Container Terminal time and money. The guaranteed service level allows in-house personnel to focus on delivering premium customer service.

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Transnet Port of Ngura, South Africa

Transnet Port Terminals in South Africa has opted for a full service and maintenance contract covering both Kalmar equipment and equipment from other suppliers.

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SCA Logistics, Rotterdam

A Kalmar Complete Care agreement provides comprehensive service and maintenance for SCA Logistics' two ship-to-shore cranes, including all maintenance-related tasks, spares delivery and 24/7 on-call support.

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